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Welcome to GourmetCoffees.com!

Thank you for shopping with us! We are happy that you are seeking out more information about us, and we are excited to give you the details. Founded in 1993, GourmetCoffees.com is the world's largest online gourmet coffee & tea company. We roast, blend, and flavor all of our own coffees as well as blend and create our own line of gourmet teas. To ensure outstanding quality, all of this is done under one roof, right here in our home office warehouse. We additionally offer Tazo Teas, Bunn commercial coffee equipment, Capresso coffee makers, gourmet candies, Tortuga Rum Cakes, and many other great coffee and tea related gifts. GourmetCoffees.com is the perfect choice for your home, office, business, and gift giving needs. You can turn to us with confidence! We have earned the trust of over 150,000 customers worldwide who have enjoyed our coffees and teas by purchasing direct from the source, GourmetCoffees.com.


About our Company:

GourmetCoffees.com fresh roasts our coffees daily in small batches, so your coffee is roasted right before it ships. While we are known for offering the highest quality of coffees, exclusive coffees and the largest selection anywhere, we also offer other items including gourmet teas, gourmet candies, and beverage accessories that make life more pleasurable. We offer a 100% satisfaction guarantee on our products and our service. We have been featured in Yahoo! among the top sites to shop based on customer approval surveys. Our coffees were even featured in TIME magazine! What makes us so different? Well, we think that when you experience GourmetCoffees.com coffee, you'll see the difference that hand selected coffees, roasted to perfection, and delivered promptly can make. GourmetCoffees.com is a certified Organic Coffee Handler and Processor by the Georgia Crop Improvement Association Organic Certification Program (GCIAOCP). We abide by the standards established by the National Organic Program. Why is this so important? Anyone can sell certified organic coffee, but only Certified Organic Coffee Handlers and Processors can legally roast organic coffees. If your source for organic coffee is not a legally certified handler, they are purchasing their beans pre-roasted and pre-packaged from another source.


Shipping Policies:

GourmetCoffees.com offers subsidized shipping on our orders (this means it costs us more to ship to you than we charge for that service).  We do this because we know that shipping charges are at an all-time high, and we want to offer you the best service irrespective of price. Be sure to choose the shipping option that best suits your needs. GourmetCoffees.com utilizes US Priority Mail, UPS, FedEx, & Airborne to get your packages to you in a timely fashion.  When your order ships, you will receive a tracking number so that you can know where your coffee is and when to expect it to arrive. For more on shipping, please see our FAQ section.


Our Certifications:

Coffee Kids - Grounds for hope.

Coffee Kids currently works in five countries: Mexico, Guatemala, Nicaragua, Costa Rica and Peru to help coffee-farming families maintain year-round sustainability. This helps to keep families fed and work ensured. They also work with community members to identify challenges they face and then partner with local nonprofit organizations to develop projects that address these challenges on a grassroots level while respecting the cultural integrity, intelligence and ingenuity of the people we serve.

USDA National Organic Program

GourmetCoffees.com is a certified Organic Coffee Handler and Processor by the Georgia Crop Improvement Association Organic Certification Program (GCIAOCP). We abide by the standards established by the National Organic Program.


Smithsonian Migratory Bird Commission

The Smithsonian Migratory Bird Center encourages the production of shade grown coffee, and the conservation of migratory birds, through its "Bird Friendly" coffee program.

Rainforest Alliance The mission of the sustainable agriculture program is to integrate productive agriculture, biodiversity conservation and human development. Farmers, companies, cooperatives and landowners who participate in our programs meet comprehensive, rigorous social and environmental standards. The Rainforest Alliance provides farmers with incentives to meet our standards, and encourages companies and consumers to support the farms making improvements toward sustainability.Sustainable agriculture is at the center of the Rainforest Alliance�s efforts to conserve ecosystems by protecting healthy soils, rivers and wildlife and by promoting dignified living conditions for farm workers and neighboring rural communities.

Customer Service:

Does it seem that customer service is a lost art? Not at GourmetCoffees! We pride ourselves on being different. We do not want you to order from us only once, if that is the extent of our relationship, then we have failed you. We want you to be a customer for years to come, and we want GourmetCoffees.com to be a company you tell your friends about. We are available to you via email at CustomerCare@gourmetcoffees.com to answer questions, hear your comments or to assist you any way we can. Please use 678-807-1003 to phone in orders or for any reason you'd like to speak with someone who can help you. Our phones are answered from 8:30-5:30 Monday-Friday, Eastern Time by a sales or service team member who is truly happy to talk to you! At GourmetCoffees we provide the highest level of customer service possible because we understand our real business is you!

Click Here For Some Frequently Asked Questions

GourmetCoffees.com
8014 Cumming Hwy
Suite 403-372
Canton GA 30115

678-807-1003

Fax: 678-494-3433

CustomerCare@gourmetcoffees.com

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